Because we know you like to be two steps ahead

Answers to the Questions Your Boss is Going to Ask:

Frequently Asked Questions

Results & Accountability

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Are you using the same strategy for every client?

No. Every single strategy is completely customized to each client.

What if your SEO strategy doesn’t work for my business?

If we don’t think we’ll be able to help you, we will tell you upfront and try to connect you with one of our partners that is better suited to your needs.

What happens if you can’t get results for us?

Our services are designed not only to get you the fastest result, but also to ensure you get them in the fastest amount of time.

Each service has a set of criteria that our clients must meet to work with us. If you don’t meet those criteria, it’s not a good fit and we’ll be honest about it. If we do work together and you don’t see movement in the first three months of a CRO campaign, we’ll work two months for free to try and get you there. We’ll know within 60 days of a Paid Social and Social Search campaign whether or not it is working.

Why is this time different from what my last vendor promised?

We understand your hesitation…
We’ve all worked with vendors who promise the world and deliver far from it.

At SearchTides, you won’t get empty promises—you’ll get a partner who’s as invested in your success as you are. We’re your sounding board, your solution, and your partner in success.

Since 2013, over 75% of our clients have increased their budgets with us year over year—a testament to the trust and results we deliver. And we don’t just chase metrics; we focus on what matters most to you and your bottom line.

How do you ensure that I don’t waste my budget on ineffective strategies?

There are zero cookie cutters at SearchTides. Everything is designed to give you the best and fastest results. Budgets are allocated to the most important part of your campaign, always.

Time & Effort

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Will this be more work for me than it’s worth?

No. We promise.

How much time will I need to spend managing an external vendor?

We value your time and have designed our systems to limit the amount of time needed to ‘manage’ us. Clients typically meet for 30 minutes on a bi-weekly cadence via video conference and the rest is over email, asana, and slack. Our reporting allows you to keep on top of your campaign’s progress so there are no surprises.

Will this require a lot of my time and effort?

When you work with SearchTides you are entering into a two-sided partnership. Our tasks aren’t complete until the work is implemented on your website, ad campaign, etc. The goal of working with SearchTides is to FREE UP your time so you can focus on strategy, innovation, and development while we do the majority of the heavy lifting.

Our clients see the best results when deliverables are implemented within 48 hours of receiving them. Ultimately, you should have more time available to you by working with us.

How can I be sure this won't require more effort from me than expected?

It will in the beginning but once we have access to analytics and the documentation and information that we need, you will have more time to spend on the things you want to. Our account management and project management systems are designed to be conscious of your time.

Collaboration
& Expertise

Will I look bad if a third party gets results my team couldn’t?

Your team IS getting the results. Because you decided to bring us in as a resource.

We’re simply your partners in achieving what you need to.

Will junior or less experienced people be handling my account?

There will always be a senior lead owning your account.

How do you handle setbacks if things don't go as planned?

We’re SEOs by trade! Setbacks happen whenever Google decides to wreck our days.

We are accustomed to managing setbacks by implementing proactive strategies, using data to inform our work, and always looking to future-proof our clients’ success.

Getting Started & Next Steps

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What if we’re already working with an SEO company?

Glad to hear SEO is already important to you!

If you’re already working with an SEO company, what do you feel they are not able to accomplish for you? Our approach is fully customized to your website so we’ll take a look and let you know how your SEO is doing. We might recommend doing things completely differently or increasing focus on one specific area of SEO which we’d be able to support.

What if my company isn’t ready to commit yet?

We have been very successful preparing marketers like you to get buy in / budget approval from senior leadership.

If you’re still not ready, you can request an audit, follow us on LinkedIn and join our newsletter.