OUTREACH MANAGER
NOTE: We don’t have an Outreach Manager job opening right now, but we’re constantly looking for smart people! If you believe you’re a good fit after reading through this job description, please send us your resume!
SearchTides is a pioneering SEO and link building agency that stands at the forefront of the digital marketing industry. We are committed to helping SEO and digital teams amplify their rankings and revenue in the competitive, AI-first world of search. Recognizing the transformative power of data, SearchTides has mastered the art of decoding search engine algorithms, quantifying them into thousands of ranking factors to create a formidable competitive advantage for our clients. Our services are not just about understanding algorithms; they’re about applying this knowledge on a massive scale to secure substantial results.
Our agency’s philosophy rejects outdated and opaque SEO practices, focusing instead on transparency, data-driven strategies, and aligning closely with clients’ objectives. By challenging industry norms and tirelessly innovating, SearchTides has developed a comprehensive, four-pillared framework that scrutinizes websites for over- and under-performance, guiding clients precisely on what is required to dominate their industry. Our approach to link building is equally sophisticated, emphasizing the importance of a strategic internal-to-external link ratio and aligning with Google’s priorities to enhance site quality and relevance.
As an Outreach Manager at SearchTides, your role is pivotal in building and maintaining relationships with external partners. Your experience and expertise in negotiation and communicating complex ideas and concepts to different audiences will contribute significantly to ensuring monthly client link quotas are met within our link building department.
It’s essential that your reports not only reflect the intricate nature of our data but also empower our team with actionable intelligence to optimize our internal processes and drive continuous growth.
What are we looking for in an Outreach Manager?
We’re on the lookout for a dynamic and proactive Outreach Manager who’s a master of communication in English, both in writing and speaking. If you’re the kind of person who’s bursting with ideas and loves tackling complex challenges with a critical eye, then this might just be the perfect opportunity for you!
The ideal candidate will have an unwavering attention to detail, exceptional organizational skills, and the ability to deliver results with minimal supervision. You’ll need to be a strategic thinker with top-notch problem-solving skills and the drive to make a real impact.
We want someone flexible, autonomous, and accountable for their actions, but in return, you’ll have the freedom to make a real difference and leave your mark on our outreach efforts.
In addition to the above requirements, the ideal candidate should have a strong background in sales, online customer support, or similar roles that involve managing relationships and successfully negotiating with clients. You should have a proven track record of achieving and exceeding targets.
Excellent interpersonal skills and building and maintaining relationships with external partners are also essential. You should be able to communicate complex ideas and concepts to different audiences effectively.
Candidates are required to own a computer and have reliable internet. Proficiency in Google Suite/Gmail and slack is essential. Knowledge of tools such as AirTable, Ahrefs and outreach/marketing software is also preferred. Availability is required from 9 am to 5 pm EST.
Overall, we’re looking for a results-driven and proactive individual who can work independently and as part of a team to achieve our outreach objectives. If you’re ready to take on this exciting challenge, we encourage you to apply and join our team!
Responsibilities:
- Manage outreach efforts for multiple clients and ensure timely resolution of negotiations, inquiries, and issues.
- Analyze personal performance and identify opportunities for improvement.
- Collaborate with implementing process improvements.
- Maintain accurate and up-to-date records of outreach processes, procedures, and policies.
- Manage and monitor the day-to-day outreach email inboxes.
Requirements
- Experience in sales.
- Experience in online customer support.
- Proficient in the English language, both written and verbal.
- Strong attention to detail.
- Exceptional time management and organizational skills.
- Self-motivated, and able to deliver results without constant supervision.
- Excellent problem-solving and critical thinking abilities.
- Flexible, proactive, and strategic.
- High levels of autonomy, impact, and accountability.
- A negotiation mindset and keen attention to detail.
The Other Cool Stuff:
SearchTides has been fully remote since 2015. We’ve figured out how to build a culture while being remote, balance time away from the screens, still strive for excellence, and do it all while having a good time throughout.
We also have:
- Monthly guest speakers (everything from house plants to mixology sessions)
- Ten company-wide federal holidays off per year based on US calendar
- Winter break shut down! In addition, our office is closed the last week of the year (yes, it’s PTO!)
- Plus, 15 additional days of PTO
- Plus, you get your birthday off. And you get to come back to a slew of happy birthday messages in Slack
- You receive a fancy laptop + any monitor needs
- A healthcare reimbursement plan
- A sponsored mental health program
Compensation: Dependant on Experience and Location
To apply:
1) Send an email to careers [at] searchtides [dot] com with the subject line “Outreach Manager – [YOURNAME]”
2) Please include a link to your LinkedIn, as well as your resume / CV and a cover letter
3) Please include a link to, or attach directly, your favorite meme
Our application process:
- You submit your cover letter and resume / CV
- You are invited to answer a few questions via loom.com
- We have a first interview
- We have a second interview
- You might be asked to submit a trial project that you will be paid for if not hired
- We make you an offer